About Us
GBG HISTORY
Founded in 1987 by Charlotte O'Banion, GBG began as “Gift Basket Gallery,” a home-based venture in Westport, Connecticut inspired by an Entrepreneur magazine business plan. What started as a small gift basket operation quickly evolved into a leading provider of branded merchandise, corporate gifting, and promotional products.
Through a commitment to quality, creativity, and scalable solutions, GBG expanded its capabilities to include company stores, custom kitting, and end-to-end fulfillment services for global organizations.
Today, GBG is a trusted MWBE-certified supplier, partnering with Fortune 100 companies to deliver innovative merchandise programs that strengthen brand engagement, support employee recognition, and drive meaningful connections worldwide.
QUALIFICATIONS
GBG is a certified Minority Women-Owned Business Enterprise (MWBE) and Small Disadvantaged Business (SDB), as well as a government-approved contractor, delivering trusted solutions in branded merchandise, corporate gifting, promotional products, company stores, kitting, and fulfillment services.
Recognized for operational excellence and supplier diversity leadership, GBG is the only MWBE-certified supplier to receive the prestigious GNEMSDC Supplier of the Year award six times, most recently in 2022 by the Connecticut Minority Supplier Development Council.
With more than 25 industry and client awards since 2001, GBG has consistently demonstrated best-in-class performance across quality, innovation, and service.
Among a competitive field of over 20,000 global suppliers, GBG has also earned Supplier Gold Certification for its implementation of lean processes and its sustained excellence in customer service, product quality, and on-time delivery, reinforcing its position as a premier partner for enterprise-level merchandise programs.
Long-standing business relationships with major corporations including:
And many more!
GBG SERVICES
GBG partners with organizations nationwide to deliver comprehensive solutions in branded merchandise, promotional products, and corporate gifting, supporting a diverse client base across multiple industries. Our core offerings include logo-branded apparel, custom promotional items, company stores and eCommerce webstores, kitting and packaging, and end-to-end warehousing and fulfillment services designed to streamline operations and scale with your business.
We provide fully managed programs such as employee recognition and award redemption platforms, catalog programs, and sales incentive and premium programs, all tailored to drive engagement, brand visibility, and measurable results. With a focus on efficiency and value, GBG delivers high-quality merchandise solutions at competitive pricing while maintaining strict standards for consistency and brand integrity.
GBG also specializes in building and managing custom online company stores for leading organizations, including Raytheon Technologies, Collins Aerospace, Pratt & Whitney, Yale New Haven Health, and Duck Creek Technologies. These scalable platforms enable seamless ordering, brand control, and global distribution.
Our mission is to deliver innovative, cost-effective merchandise programs with speed, precision, and the highest level of customer service, ensuring every solution aligns with your goals and enhances your brand experience.
GBG CLIENT TESTIMONIALS
"Service... Service... Service! This is the one word that best describes GBG's commitment to their customers."
-Alton Moss, Pratt & Whitney Supplier Diversity Manager
"Charlotte is always upbeat, personable, and most importantly provides the type of customer service that can only be described as IMPECCABLE."
-David R. James, Eversource
"GBG's management style of personal "touch" on every transaction has provided UTC with a fast, efficient, and reliable partner. Their small size has proven to be mighty in managing our unique requests with remarkable flexibility and individual personal care."
-Brian Pitel, UTC Supply Manager
"GBG's customer service, quality of work and can-do attitude reflects all that our Supplier Gold Program emphasizes."
-Eileen P. Drake Vice President Operations, United Technologies
Our Certifications
GBG - Meet the Core Team
